Founded in Barcelona in 2021 by entrepreneur Alejandra Ribas, HI is the acronym of Handbook Insights.
Handbook Insights is a pioneering Client Consultancy born with the vocation of encouraging and supporting brands to build and develop their own Clientele Manual.
In HandbookInsights we accompany brands in any client research stage. We are Client-Freaks and we are here to offer client solutions!
Rorpos ratemqu untur. Cabores sum quam el ilitate ssinvellen de cus. Unt qui int latio.
Rorpos ratemqu untur. Cabores sum quam el ilitate ssinvellen de cus. Unt qui int latio.
Professional
but reachable
Thanks to several experiences at international level managing 360º projects, we have learnt to deal with any possible situation keeping always a close and human approach.
Connection
Connection
We believe in the energy that motivates our paths so HI participates in those projects whose brands have a clear mission & vision. Our main goal in generating some added value to our brands and clients!
Commitment and dedication
Any puzzle piece is key so when we get involved in a project, we do our best! Because just as every brand is unique, every project we undertake should be exciting and extraordinary!
Enthusiasm
Enthusiasm
A new project means a new engaging adventure! Any analysis, proposal and action plan is done with accuracy and devotion. We want you to be your best version!
01
Companies with personality, a strong storytelling or a special insight to share. Any innovative and successful solution is born thanks to hard work and dedication.
02
One-of-a-kind ideas that allow our brands connecting with their clients and strengthen their relationship with them.We live in a world with too many options and alternatives so we want to help your clients taking their best decisions and becoming your brand ambassadors.
03
Building any strategy or action plan that will boost brand awareness, increase clients’ loyalty and improve market positioning.
CRM project management
We analyse your CRM status and according to your company situation, the assets you have and ambitions motivating your projects, we help you restructuring and building a consistent and profitable data base.
Clienteling roadmap
After making sure you have a solid client data base, we work together to identify the most interesting client opportunities in the market to then build successful action plans. We test and prove how much of your company sales can be Clienteling driven and the impact they can have in your entire business. Clienteling is key!
Client experience
We help you “bringing to life” any creative idea that can boost your business and at the same time we make sure that you offer unique, exceptional and secure client experiences.
Rebranding strategies
Giving to your company all the tools you need to leverage on the potential of your business from a client perspective and position your brand as the BEST option in the market is HI most gratifying outcome! But convincing you to implement a Client-Driven business model is HI biggest challenge!
Luxury
Fashion
Beauty
Well-being
